✅ Data Deletion Request – VC (VIVA CONNECT)

Last Updated: November 10, 2025

At VC (VIVA CONNECT), we respect your privacy and provide full control over your personal data. In accordance with our Privacy Policy, GDPR, and Meta Platform Requirements, users have the right to request the deletion of their personal data at any time.

This page explains how you can request the removal of your account and all associated data from our systems.

📌 What Data Can Be Deleted?

Depending on your usage of the Service, your deletion request may include:

Account & Identity Information

Name
Email address
Phone number
Login credentials

Messaging & Platform Data

Uploaded contact lists
Message content submitted through our platform
Message delivery logs (status, timestamps, etc.)

Technical Metadata

IP address
Device/user-agent information
Access logs

⚠️ Important Notes

Data stored inside WhatsApp itself cannot be deleted by VC and remains encrypted end-to-end.
Some records may be retained if required by law, fraud monitoring, or financial compliance.
Deletion requests are permanent and cannot be reversed.

📝 How to Request Data Deletion

To request the deletion of your account and/or personal data, please send an email to:

📩 vivasupport@telepaty.com

Your request must include:

The email address associated with your account
A clear statement requesting deletion
Optional: reason for deletion (not required)

⏱ Processing Time

We will process your request within 30 days of confirmation and notify you when the deletion is complete.

🔒 Security & Verification

For security reasons, we may require identity verification before processing the request to ensure that only the legitimate account owner is making the request.

📬 Contact

If you have questions related to data privacy or account deletion, contact us at:

📧 info@telepaty.com

📧 vivasupport@telepaty.com